Personal Information

While using our Service, we may collect personally identifiable information that can be used to contact or identify you (“Personal Information”). This may include your name, email address, phone number, company name, postal address, country, marketing consent preferences, and other information you voluntarily provide (“Personal Information”).

We use this information to provide and improve the Service, to notify you of changes to our Service, and to provide customer support.

Technical and Usage Information

When you access the Service through a mobile device, we may automatically collect certain information, including, but not limited to, device type, device unique identifier, IP address, operating system, app version, mobile network information, and other statistics (“Log data”).

This information is used to improve performance, troubleshoot issues, and enhance the user experience.

We may use collected information to:

• Provide, operate, and maintain the App
• Connect and communicate with compatible Uniweld Bluetooth® devices
• Improve functionality and user experience
• Provide technical support and customer service
• Send service updates, firmware updates, and important notifications
• Send marketing communications, product announcements, and advertising related to Uniweld products and services
• Analyze usage trends and app performance

Marketing communications may be delivered via email, or other contact methods you provide. You may opt out of marketing communications at any time by following the unsubscribe instructions in the communication or by contacting us directly.

When you use the “Register Now” feature within the App and tap “Submit,” the information you provide is automatically transmitted to Uniweld Products, Inc. for product registration and customer support purposes.

The information transmitted may include:

• First Name
• Last Name
• Company Name
• Email Address
• Phone Number
• Country
• Marketing Consent preference (Yes/No)
• Privacy Policy acceptance status
• Submission timestamp
• App version information

This information is transmitted electronically to Uniweld Products, Inc. at fusion@uniweld.com

Purpose of Processing:

• Product registration and warranty support
• Customer service and technical support
• Product-related communications
• Marketing communications only where the user has explicitly opted in

SmarTech’s backend infrastructure operates solely as a transient mail-forwarding mechanism and does not independently retain registration information after transmission processing is completed.

Uniweld retains submitted information in accordance with its internal business and record retention policies and applicable legal requirements.

Users may request access to, correction of, or deletion of their Personal Information by contacting: privacy@uniweld.com

The App requires access to your device’s Bluetooth functionality to detect, connect, and communicate with compatible Uniweld products.

Bluetooth data is used only to enable device communication and measurement functionality within the App. We do not collect or store measurement data from Bluetooth connections on our servers unless explicitly stated within a specific feature of the App.

The App may also request permission to access:

• Device storage (for saving reports or data exports)
• Camera (if report photos are supported)
• Location services (if required by your mobile operating system solely for Bluetooth device discovery and pairing functionality)

The App does not collect or track your precise geographic location. These permissions are used strictly for App functionality.

If you choose to opt in, we may send:

• Product announcements
• New product launches
• Educational updates

Marketing emails include an unsubscribe link. You may opt out at any time.

Even if you opt out of marketing, we may still send service-related emails (account updates, firmware updates, security notices).

If you are located in the European Economic Area (EEA) or United Kingdom, we rely on:

• User consent (Art. 6(1)(a)) for product registration submission and marketing communications
• Legitimate interest (improving performance, reliability, and security of the App)
• Consent (for marketing communications)

You may withdraw marketing consent at any time.

If you are a California resident, you have the right to:

• Request access to your personal information
• Request correction of inaccurate data
• Request deletion of your personal information
• Know what categories of data we collect
• Know the purpose for collecting it

We do not sell or share Personal Information for cross-context behavioral advertising.

To exercise your rights, contact: privacy@uniweld.com

The App itself does not use traditional browser cookies. However, we may use third-party analytics tools that collect anonymized usage data to help us understand how users interact with the App.

You can disable analytics data collection through your device settings where applicable.

We may use third-party service providers to:

• Host backend infrastructure
• Provide analytics services
• Deliver app updates
• Assist with technical support

These providers have access to information only as necessary to perform their services and are contractually obligated to protect it.

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your Personal Information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the Internet or electronic storage is completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.

We retain Personal Information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

If you request deletion of your information, we will make reasonable efforts to remove it from our systems.

Registration and customer support records may be retained for as long as reasonably necessary to support warranty services, technical support, legal obligations, accounting requirements, and legitimate business operations.

The Service may contain links to third-party websites or services that are not operated by Uniweld. We are not responsible for the content, privacy practices, or policies of those third parties.

We encourage you to review the privacy policies of any third-party services you access through the App.

The Service is not intended for individuals under the age of 13.

We do not knowingly collect Personal Information from children under 13. If we become aware that such information has been collected without verified parental consent, we will take appropriate steps to delete it.

If you believe a child has provided us with Personal Information, please contact us at privacy@uniweld.com.

We may use your Personal Information and usage data to send: Promotional emails, product announcements related to Uniweld products and services.

Marketing communications may be sent via email, or other contact methods you provide.

You may opt out of marketing communications at any time by: clicking the unsubscribe link included in marketing emails, contacting us at info@uniweld.com.

Even if you opt out of marketing communications, we may still send non-promotional messages related to account activity, service updates, firmware updates, or technical notices.

We do not sell your Personal Information to third parties.

Uniweld Products, Inc. is headquartered in the United States.

If you use the App outside the United States, including from the Republic of Korea, European Economic Area (EEA), or other international jurisdictions, the information you submit through the App may be transferred to and processed in the United States.

For users located in the Republic of Korea, this constitutes an overseas transfer of personal information under applicable privacy laws. The transfer details are as follows:

• Recipient: Uniweld Products, Inc.
• Destination Country: United States
• Data Items Transferred: Registration and contact information submitted through the App
• Transfer Method: Secure electronic transmission through cloud-based infrastructure
• Transfer Timing: When the user submits registration information through the App, including any one-time transfer of previously locally stored registration information after updating the App
• Purpose of Transfer: Product registration, customer support, technical service, and optional marketing communications where consent has been provided

We may update this Privacy Policy from time to time. When changes are made, we will update the “Last Updated” date at the top of this page.

Material changes may be communicated through the App or by email where appropriate.

Your continued use of the Service after changes are posted constitutes acceptance of the updated Privacy Policy.

If you have any questions about this Privacy Policy or our data practices, you may contact us: